State Web Development Outreach
What the EITS Web team is doing to help make Nevada Websites ADA Compliant!

State of Nevada Portal

The  State of Nevada Portal's primary purpose is to direct traffic to state agencies and their services. It also  informs residents about Nevada's Governor Steven Sisolak, Nevada's Elected Officials and other Branches of Nevada State Government. It highlights State of Nevada programs, on-line services, business information, education, employment, unemployment assistance and educational opportunities. it also features photographs and videos that showcase our beautiful Silver State. 

This new portal went live on January 7, 2019, along with the inauguration of Governor Steve Sisolak and the new Elected Officials. It resides outside of the State Content Management System (CMS), and is mobile friendly.  

A great deal of research and planning was done to create this new portal and a special thank you to all of the departments, agencies, etc., who collaborated with us to make this happen!

We Need Your Help!

Please review the main categories on the website: On-line Services, Jobs, Visitors, Business, Education, Services, Explore, Agencies, and let us know if you want us to add anything that we can link back to!

Ektron V3-Responsive Design

History: In the last two years, our team has been concentrating our efforts around the current ADA problem, and have written and applied several enhancements to our smart forms that have allowed us to make our CMS Smart forms ADA compliant (Ektron V2). We have completed that task, and put the new State Portal in production and we found a way to add many of the features from the new State portal into Ektron. Ektron V3, affectionately known as "Lipstick on a Pig", is now available!
Why Version 3? The current State of Nevada website design has a professional look, and works well with desktops, but since the initial design the use of small display smart phones and large display desktop monitor use has dramatically increased. Since most displays have both greatly increased and decreased it's time to upgrade how we display our information to the public. The responsive display is designed to fill the user's different sized displays minimizing wasted space. With the responsive redesign the additional features also add some graphical features to make a more modern appearance for your website.
What happens when you upgrade? YOU DO NOT HAVE TO DO ANYTHING, Just let us know your want to upgrade. If you choose to upgrade to the new V3, you don't have to redesign or update any of your pages. The update is designed to work with your existing templates, both on the home page and pages other than your home page. The new features focus primarily on just the home page. Your pages other than the home page should continue to be the Page Program Smart Forms (ADA Page Program V4 and others). You can choose to rebuild your home page with the new full screen features, you can, but you website will be just fine if you don't want to rebuild!  You will still get that responsive, mobile friendly websites.  Any questions contact

Ektron V3 websites:

The following websites are V3 Ektron sites. The AG's office has moved to V3, but they have not added any of the new smart forms to their site, but it is still responsive and they did NOT have to do anything except check & make sure the data in their smart forms are formatted correctly! We just might have missed something! That means they might have to do a few minor adjustments to fix spacing, etc.  Please review the following Ektron V3 websites:

ADA - Siteimprove License

Siteimprove is MONITORING Software that provides insight to help you address issues that are impacting your site's ADA accessibility, content quality, brand compliance, SEO and data security. Siteimprove also has analytics to help you decipher visitor behavior and craft a more intuitive experience for visitors. Siteimprove can ONLY MONITOR content that is LINKED on your website by crawling your site. It cannot monitor websites that are Password Protected. Siteimprove evaluates your website content against current WCAG 2.1 standards, and RECOMMENDS SUGGESTIONS on how to fix the error.  

NOTE: You CANNOT fix your web content or Documents within Siteimprove. To fix content, you must go to the source where your web content resides. To fix documents, you need to: 1) download the document with the full path so you can upload it again to the right place after it is remediated, 2) use ADOBE Acrobat PRO DC to remediate your document, 3) MANUALLY test your remediated document, 4) upload the remediated document back into your websites (exact path that you downloaded it from).

Q&A about Siteimprove, SLAs, Support, Training

We have been asked a lot of questions regarding the Download Service Level Agreement (SLA) (SLA) and the requirements we have added to the SLA in order for you to obtain a Siteimprove license. Hopefully this Q&A will give you the answers!

1. Is the Siteimprove License FREE?
Yes, it is funded by the Department of Administration, Division of Enterprise IT Services (EITS).

2. What will the Siteimprove tool do for me?
The Siteimprove platform is a simple, powerful tool that evaluates how accessible your website is, and shows you how to make it better. It offers a key approach to securing digital accessibility for public websites, with an at-a-glance dashboard feature that pinpoints exactly where to make improvements. The service provides complete visibility across your content quality and performance and SEO. Accessible web design is central to good design principles, and following guidelines for web accessibility ensures usability for everyone, including people with disabilities.
3. What if I have more than one (1) website? Can the other websites be added to the Siteimprove tool? 
Yes, however, the new website(s) cannot be Intranet website(s) -or- Password Protected websites that require user intervention.  Just Email us 1)URL of the website, 2) name of the Website owner, 3)their user address, 4)name & email of all content editors. 

4. Can I have more than one content editors for each website? 
Yes, Just Email us 1)name of the content editor(s), 2) their email Address.

5. Do you need to sign a Service Level Agreement (SLA) with EITS to obtain a Siteimprove License?
Yes, Because there are several requirements that the Nevada & National Federation of the Blind has requested, and we need everyone with a licese to satisfy these rquirements within a MONTH of receiving their License from EITS.

6. What if I am having issues getting all of the requirements applied to our site in a month?
Contact Webteam at, and we will try to assist you!

7. Once the Director and Point of Contact (POC) signs the SLA for my department/division, etc., what happens?

  • The EITS Web team will grant you access to the Siteimprove tool (NO LIMIT ON THE # OF USERS that need access to the Siteimprove Dashboard)
  • The EITS Web team will walk your through a Siteimprove QuickStart to help you get familiar with the Siteimprove Dashboard and how to navigate it
  • We request you take our recommended training:
  • The EITS Web team created an online training course in NVeLearn that you should take first just to get familiar with ADA (it is a certified class)
  • Siteimprove Academy has 24 class that are also 'certified classes", that should assist you in further understanding the Siteimprove tool and ADA
  • Remediation Guides that cover Remediation Guide: Word, PDFs, Excel, Powerpoint, Remediation Guide: Audio, Video & YouTube (these guides have been created by our EITS web team and contain detailed instructions and sample documents that you can use to remediate as you are being walked through the process)
  • Manual Testing - especially NVDA. NVDA is a free tool that allows you to hear exactly what a person using an Assistive technology (AT) device hears.

8. Will the Web team help me with Siteimprove questions?
Yes, however, please remember that Siteimprove is the first level of support and we are paying them for support. You will need to create a helpdesk ticket (see Siteimprove Support) located at

9. Siteimprove will be scheduling group training classes, however, we are rolling out the Siteimprove licenses slowly so it might be a while before the 1st training class is schedule.
In the meantime, the information on the Siteimprove Landing Page,, is very comprehensive. So much so, that we just linked to it instead of trying to write our own.

10. Do you have any questions we have not addressed?
Send an email to Webteam asking your question(s).

New State Content Management System (CMS)

The Division of Enterprise Information Technology Services (EITS), has gotten funding for a new Content Management System (CMS). More details to follow. 

Please Email Us with your requirements, suggestions, examples, etc.  

Thank you,
Linda M DeSantis, State Web Development Manager
(775) 684-7310 |

ADA Training Classes

All Courses are 2 hours long unless otherwise noted below. Classroom courses can accommodate up to 20 students. YouTube Live Stream Courses can accommodate an unlimited number of students, and users can sit at their desk and work along with our instructors as they provide either step by step instruction on how to remediate documents or an introduction to the Siteimprove Monitoring tool. Users can text questions during the training and call in to our conference line at different times during the class.

Please register through NEATS - Instructions for Enrolling in NEATS

*Livestream Courses: Create a YouTube Account or log in to an existing YouTube Account to send comments or messages during Live stream courses.  To get credit for taking the course complete the Verify the class you attended form.  

Date/Time  Course  Type  Location  Status  Download Training Materials
Wed, 1/22 10:00 am ADA Document Remediation Livestream (Instructions) Remote (YouTube) Open Class Materials and Livestream Webinars
Mon, 1/27 10:00 am Intern ADA Document Remediation
(webteam staff only)
Livestream (Instructions) Remote (YouTube) Open Class Materials and Livestream Webinars
Wed, 1/29 10:00 am Intern ADA Document Remediation
(webteam staff only)
Livestream (Instructions) Remote (YouTube) Open Class Materials and Livestream Webinars
Fri, 1/31 10:00 an Intern ADA Document Remediation
(webteam staff only)
Livestream (Instructions) Remote (YouTube) Open Class Materials and Livestream Webinars
Thurs, 2/6 10:00 am ADA Document Remediation Livestream (Instructions) Remote (YouTube) Open Class Materials and Livestream Webinars

Training class request, webinars, examples and class materials are available 24x7:

NOTE: As of 10/22/19, Advanced PDF Remediation training will be on-request ONLY! Please contact Robert Shrader at to schedule a class.
Documentation Remediation classes will continue to be offered several times a month, and additional classes can be added for specific departments on request.  

Thank you, 

Linda M. DeSantis, CPM | State Web Development Manager
State of Nevada | Department of Administration | Enterprise IT Services Division
T: (775) 684-7310 | F: (775) 684-5846 | E:

Visit the State of Nevada's American Disabilities Act (ADA) Remediation Website: